Building Envelope Management

Effective Date: February 26, 2026

By accessing our website (https://bem.expert/), booking our services, or engaging with our platform, you agree to the following Terms of Service. For additional information regarding data collection and privacy practices, please review our Privacy Policy.

1. Services

Building Envelope Management provides professional consulting and business services, including:

• Building envelope assessments and consulting.
• Project management and service coordination.
• Scheduling and administrative support.
• Business-to-business communications.

Engagement in any service is subject to agreement on specific project scopes and availability.

2. Payments & Professional Fees

By engaging our services or booking through our platform:

• You authorize the use of the payment method provided for agreed-upon fees.
• Payments are processed securely through third-party providers.
• Building Envelope Management reserves the right to adjust service fees or decline service requests at its discretion.

3. Subscription & Recurring Services

If you enroll in any recurring service or maintenance plan:

• You authorize automatic charges to your selected payment method.
• Services will continue until canceled by you or terminated according to your specific service agreement.
• Cancellation requests must be submitted in writing prior to the next billing date to avoid subsequent charges.

4. Refund Policy

• Service fees are generally non-refundable once work has commenced or a consultation has been completed.
• Refund requests related to duplicate charges, processing errors, or unauthorized transactions will be reviewed on a case-by-case basis. Building Envelope Management reserves the right to determine eligibility for refunds.

5. Independent Contractors & Consultation

Building Envelope Management may utilize expert consultants and independent contractors to support specific project requirements. All individuals operate under the standards and guidelines established by the Company.

6. Limitation of Liability

Building Envelope Management shall not be liable for indirect, incidental, or consequential damages arising from:

• Use of our website or digital tools.
• Reliance on consulting advice provided outside of a formal, signed contract.
• Third-party delays or carrier failures.

All participation and use of our digital platforms are at your own discretion.

7. Description of SMS Use Cases

By providing your mobile phone number through our website, booking forms, or opt-in fields, you provide express consent to receive SMS (text message) communications from Building Envelope Management. SMS communications may include:

• Appointment and service reminders.
• Project updates and coordination.
• Service announcements and business updates.
• Follow-up notifications.

Message frequency may vary depending on your interaction with our services.

8. Opt-Out Instructions

You may opt out of receiving SMS messages at any time.

• Reply STOP to unsubscribe.
• Reply HELP for assistance.
  After opting out, you will no longer receive SMS communications unless you re-enroll.

9. Message & Data Rates

Msg & data rates may apply. Standard message and data rates may be charged by your wireless carrier in accordance with your mobile plan.

10. Carrier & Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Building Envelope Management is not responsible for SMS delivery delays caused by carrier issues, technical failures, or factors outside our control.

11. Age Restriction

Our services and SMS communications are intended for individuals 18 years of age or older. By opting into communications, you represent that you meet this age requirement.

12. Governing Law

These Terms are governed by the laws of the State of Florida.

Contact Information

Building Envelope Management

1490 NW 41st Street

Miami, FL 33142

Email: info@bem.expert